Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Smalls

Shannon Smalls

November 21, 2024

5  out of  5
rating by Shannon Smalls
"Maycee was extremely knowledgeable, very friendly and very efficient. She walked us through our quote, offering add-on options. She completed our quote and the entire process was smooth and quick! We enjoyed working with her!"
We responded:
"Shannon, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Caitlan"
Profile photo of Derrick Grant Sr

Derrick Grant Sr

November 21, 2024

5  out of  5
rating by Derrick Grant Sr
"Very professional and patient. Marley was very courteous and respectful."
We responded:
"Derrick, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Caitlan"
Profile photo of Haley Galloway

Haley Galloway

November 20, 2024

5  out of  5
rating by Haley Galloway
"Great experience, Maycee was very polite and easy to work with!"
We responded:
"Haley, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Caitlan"
Profile photo of Sharon Szews

Sharon Szews

November 20, 2024

5  out of  5
rating by Sharon Szews
"My Agent Madison at this State Farm office, was very professional, thorough, courteous and above all PATIENT! Madison took the time to explain everything to me no matter how many questions I had about my auto insurance. I highly recommend Madison and this State Farm office in Ladson, South Carolina."
We responded:
"Sharon, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Caitlan"
Profile photo of Larry Prioleau

Larry Prioleau

November 20, 2024

5  out of  5
rating by Larry Prioleau
"I would like to say thank you'll for having me on board and I appreciate you'll"
We responded:
"Larry, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Caitlan "
Profile photo of Donna Killip

Donna Killip

November 19, 2024

5  out of  5
rating by Donna Killip
"Maycee was helpful, answered all my questions, got right back with me. It was a wonderful experience."
We responded:
"Donna, thank you for the kind words! We're so glad Maycee has been helpful and friendly—she’s a great asset to our team! - Caitlan "
Profile photo of Treasure Hunter!

Treasure Hunter!

November 15, 2024

5  out of  5
rating by Treasure Hunter!
"Couldn't have went any better."
We responded:
"Hello, we appreciate your business! - Caitlan"
Profile photo of Stacy Bramlett

Stacy Bramlett

November 14, 2024

5  out of  5
rating by Stacy Bramlett
"Madison is extremely professional. You can tell she cares about her customers. She was very sweet and knowledgeable."
We responded:
"Stacy, Madison is a wonderful team member and strives to meet her customers' needs and address their concerns. I will make sure to pass along your kind words to her! Thank you for leaving the amazing review! - Caitlan "
Profile photo of Gerald Luke

Gerald Luke

November 13, 2024

5  out of  5
rating by Gerald Luke
"Maycee was very helpful and efficient. She answered all my questions and communicated well. Maycee has great customer service and is all about taking care of her clients. If you’re looking for new insurance in the ladson/summerville area look no further. Very competitive rates for today’s market. Wish I had State Farm all along. I look forward to working with maycee and the entire team at Caitlan schanne. Highly recommend."
We responded:
"Gerald, thank you for the wonderful review and recommendation! We’re so glad to hear you’re happy with the rates and our team’s helpful, honest service. We appreciate you for putting your trust in our State Farm Agency and look forward to serving you for many years to come! - Caitlan "
Profile photo of James Crewey

James Crewey

November 13, 2024

5  out of  5
rating by James Crewey
"Really nice and Ms Madison took her time and show determination to help me solve my problem which she was able to"
We responded:
"James, thank you for the great review! We're so glad Madison could solve your problem. We appreciate your feedback and are grateful for your business! - Caitlan "
Profile photo of Dana Johnson

Dana Johnson

November 13, 2024

5  out of  5
rating by Dana Johnson
"I recently switched insurance providers and had the pleasure of working with Maycee. From the very first conversation, she made the entire process seamless and stress-free. Maycee was patient, professional, and genuinely cared about finding the right solution for me. I’m extremely satisfied with the service and highly recommend this agency."
We responded:
"Dana, thank you so much for sharing your experience! We're thrilled to hear that Maycee was able to make the process smooth and stress-free for you. It's great to know that her professionalism and care helped find the right solution for your needs. We truly appreciate your recommendation and are so glad you’re satisfied with the service. If you ever need assistance in the future, don’t hesitate to reach out! - Caitlan"
Profile photo of D Johnson

D Johnson

November 6, 2024

5  out of  5
rating by D Johnson
"Maycee was kinda and didn't forget about me even after days of technical difficulties"
We responded:
"D, I’m happy to hear Maycee took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Caitlan "
Profile photo of Theresa Hollander

Theresa Hollander

October 30, 2024

5  out of  5
rating by Theresa Hollander
"In the time of crisis Gloria and Caitlin came through for me welcoming me to their agency. Highly recommend them for auto and home insurance."
We responded:
"Theresa, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Caitlan"
Profile photo of Marley Ames

Marley Ames

October 23, 2024

5  out of  5
rating by Marley Ames
"An amazing office! Everyone is so nice & helpful! Would definitely recommend!"
We responded:
"Marley, thank you for taking the time to share such positive feedback with us! That's what we're here for. We appreciate you and your recommendation! - Caitlan"
Profile photo of Emily Rowley

Emily Rowley

October 9, 2024

5  out of  5
rating by Emily Rowley
"I worked with Caitlyn Murphy for several quotes. She was very polite, knowledgeable and efficient. Highly recommend. Went above and beyond! I came back to give positive reviews to State Farm and saw my positive review from a year ago. This agent continues to show exemplary customer service and highly informational. I contacted this agent because of positive reviews and they earn it! Thanks again!"
We responded:
"Emily, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Caitlan"
Profile photo of Tanza Ferguson

Tanza Ferguson

October 4, 2024

5  out of  5
rating by Tanza Ferguson
"As a new driver, I'd never purchased insurance before and had a lot of questions. Maycee was extremely helpful and patient with me as she helped me figure things out. I got just what I needed thanks to her."
We responded:
"Thank you for your feedback, Tanza! We’re delighted to hear that Maycee was so helpful and patient with you as you navigated purchasing insurance for the first time. If you have any more questions in the future, don’t hesitate to reach out! - Caitlan "
Profile photo of Darlene Daniels

Darlene Daniels

September 26, 2024

5  out of  5
rating by Darlene Daniels
"Maycee was wonderful. She explained details about my current policy and answered questions I had about insurance terminology. As I went through different scenarios, she gave me quotes for each, until I found what worked for my family. She was patient, respectful, very warm and accomodating. Maycee exemplified professionalism as it's finest."
We responded:
"Darlene, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Caitlan"
Profile photo of logan farrand

logan farrand

July 18, 2024

5  out of  5
rating by logan farrand
"Best service ive had from an insurance provider. Very quick and professional and the phone gets answered quickly every time."
We responded:
"Thank you for the 5-star review, Logan! I appreciate you. - Caitlan"
Profile photo of Kevin Aminee

Kevin Aminee

June 11, 2024

5  out of  5
rating by Kevin Aminee
"Very informative and helpful throughout the entire process."
We responded:
"Kevin, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Caitlan"
Profile photo of Rebecca Snyder

Rebecca Snyder

June 11, 2024

5  out of  5
rating by Rebecca Snyder
"I had such a great experience and learned more about insurance than I thought I would!"
We responded:
"Rebecca, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Caitlan"
Profile photo of Michael Mack

Michael Mack

June 4, 2024

5  out of  5
rating by Michael Mack
"Caitlan Schanne is absolute wonderful customer care help. And always there if any questions come up. I feel very secure with her as my agent."
We responded:
"Michael, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Caitlan"
Profile photo of Ashlynne Burke

Ashlynne Burke

June 3, 2024

5  out of  5
rating by Ashlynne Burke
"Maycee was awesome in helping to make sure my car had proper coverage, especially since the make and model of my car makes it difficult to insure in South Carolina. She went above and beyond to help me out and I have nothing but good things to say about her and the rest of Caitlan Schanne’s group!"
We responded:
"Ashlynne, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Caitlan "
Profile photo of Christina Ames

Christina Ames

May 28, 2024

5  out of  5
rating by Christina Ames
"Maycee helped with our homeowners policy renewal, and was very helpful. While we didn't change anything, she offered choices of things we might have needed. It was good to know just in case we do need to update. We have been very happy with everyone in the office; they are a pleasure to work with."
We responded:
"Christina, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Caitlan"
Profile photo of Christi Fisher

Christi Fisher

May 21, 2024

5  out of  5
rating by Christi Fisher
"Great customer service"
We responded:
"Christi, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Caitlan "
Profile photo of ericka parker

ericka parker

May 17, 2024

5  out of  5
rating by ericka parker
"I have been with State Farm for 2 or 3 years. Caitlan’s team has been amazing. They are very responsive and helpful whenever I have a question or I need assistance. I look forward to continuing my coverage with them!"
We responded:
"Ericka, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office and my teams ability to help you effortlessly. We are always here! - Caitlan"