State Farm® Insurance Agent Caitlan Schanne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Brann
January 19, 2026
5
out of
5
rating by Susan Brann
"I would like to highly recommend Madison Winter for Auto, Homeowner's ,and Life Insurance Policies. She is very knowledgeable, prompt, and provides excellent customer service."
We responded:
"Susan, thank you for your thoughtful review! I’m glad to hear that Madison was prompt, knowledgeable, and provided a great experience while helping with your insurance needs. We truly appreciate your recommendation. - Caitlan "
Seth Warshaw
January 19, 2026
5
out of
5
rating by Seth Warshaw
"Madison was awesome I couldn’t be happier!"
We responded:
"Seth, thank you so much for your kind words! I’m thrilled to hear that Madison made such a positive impression and that you had a great experience. We truly appreciate your feedback and are so glad you’re happy! - Caitlan "
Vann Mcknight
January 19, 2026
5
out of
5
rating by Vann Mcknight
"Amazingly helpful young lady, helped me get life insurance for me and my son at an amazing price"
We responded:
"Vann, thank you so much for your kind words! I’m glad our team was able to help make the process of getting life insurance for you and your son smooth and easy. We truly appreciate you taking the time to share your experience. - Caitlan "
Kacie Walker
January 13, 2026
5
out of
5
rating by Kacie Walker
"Madison was prompt, helpful, and easy to work with! Highly recommend!"
We responded:
"Kacie, thank you for your kind feedback! I'm thrilled to hear that Madison was able to help and make the insurance process easy for you. We truly appreciate you and your recommendation. - Caitlan "
Shenique Barlow
January 9, 2026
5
out of
5
rating by Shenique Barlow
"She was very helpful and made sure that I thoroughly understood my policy and what I was signing up for. She was also really seeet"
We responded:
"Thank you so much, Shenique! I’m so glad our team could take the time to make everything clear and easy to understand. It’s wonderful to hear that we made such a positive impression, and I’ll be sure to let everyone know how much you appreciated them. - Caitlan "
bee overlord
January 8, 2026
5
out of
5
rating by bee overlord
"Maycee and all the other StateFarm assistants are top tier! Their are always extremely helpful, offer great invite, and are extremely positive. She always makes my day!!"
We responded:
"Thank you so much for your kind words, Bee! I’m thrilled to hear that Maycee and the rest of our team made such a positive impact. We love helping our customers and it’s wonderful to know we’re making your day a little brighter! - Caitlan "
Beverly Sanders
January 7, 2026
5
out of
5
rating by Beverly Sanders
"Very efficient and timely. She deserves a raise."
We responded:
"Thank you so much, Beverly! I’m so glad you had a great insurance experience. I’ll definitely make sure our team knows how much you appreciate their hard work. - Caitlan "
Chuck Thrift
December 18, 2025
5
out of
5
rating by Chuck Thrift
"Madison was very helpful, respectful, and it was easy. Buying insurance can be painful. This wasn’t. Thanks Madison!"
We responded:
"Chuck, Thank you for the thoughtful review about Madison. We appreciate your recommendation! - Caitlan"
Kathy Lowell
December 9, 2025
5
out of
5
rating by Kathy Lowell
"Great experience working with Madison on my policy.. thank-you Madison !"
We responded:
"Kathy, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Caitlan "
Ricky G
December 5, 2025
5
out of
5
rating by Ricky G
"Maycee was very helpful ."
We responded:
"Ricky, thank you for your kind review and feedback about Maycee! My team and I will always work hard to make sure your customer experience is positive. - Caitlan "
Gwen Gardner
November 26, 2025
5
out of
5
rating by Gwen Gardner
"BIG shout out to Madison with State Farm with my auto insurance she is wonderful! She explained everything to me in full detail and answered any questions I had. She also mentioned adding my home owners insurance as well. State Farm has much better coverage. She was very prompt on returning calls and made sure I understood everything. Wonderful young lady and very good at her job. Thank you very much!"
We responded:
"Gwen, we really appreciate your kind words! Madison takes pride in making sure our customers understand their coverage and feel supported every step of the way. It’s wonderful to hear she made such a positive impact. - Caitlan"
UNique OYL
November 21, 2025
5
out of
5
rating by UNique OYL
"Caitlan is the best my policy with the office is $100 cheaper than my previous policy with a different carrier and I have more add ons. This came at a much needed time. So Glad Caihtlan reached out to see if wanted to try for a cheaper rate."
We responded:
"Hello, thank you so much for your kind words! I’m glad we could provide a policy that works well for you, and I’m happy we could help at the right time. We really appreciate your support! - Caitlan "
Steve Rudnicki
November 21, 2025
5
out of
5
rating by Steve Rudnicki
"Madison was incredible to deal with. Needed to switch my renter’s insurance up and she came back with a rate that was almost half my previous provider had with the exact same coverage. Next up: Auto rate check!"
We responded:
"Steve, thank you for your kind words! I’m so glad Madison could make the process smooth and provide a great experience. We look forward to helping with your auto insurance next! - Caitlan "
cheryl lafleche
November 21, 2025
5
out of
5
rating by cheryl lafleche
"Love these women! From the moment we moved down here, it has been nothing but kindness, above and beyond and making us feel like we are important and our safety, etc. was priority! Thank you!"
We responded:
"Thank you so much for your kind words, Cheryl! I’m thrilled to hear our team has made you feel welcome and cared for. We truly appreciate your support! - Caitlan "
Erica Hayes
November 14, 2025
5
out of
5
rating by Erica Hayes
"She was super helpful and even called back to make sure I was getting the best possible help"
We responded:
"Erica, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Caitlan"
Carlos Sanchez
November 9, 2025
5
out of
5
rating by Carlos Sanchez
"this is one of the best experiences I ever had requesting a auto insurance and home insurance, Madison was very helpful providing us coverage information by making sure our insurance needs were covered, thank you Madison 🙏"
We responded:
"Carlos, thank you! I'm so happy Madison could help guide you through everything and make sure all your needs were met. We really appreciate you taking the time to share! - Caitlan "
Rachel Byrd
November 7, 2025
5
out of
5
rating by Rachel Byrd
"Nothing but a wonderful experience with Madison! She was able to get my payment down to a wonderful price, she was also very quick to respond to emails and questions. Highly recommend!!"
We responded:
"Rachel, thank you so much for your kind words! I'm so glad Madison was able to make everything smooth and respond quickly to your questions. Your recommendation means the world to us! - Caitlan "
Richard Olszewski
November 4, 2025
5
out of
5
rating by Richard Olszewski
"The staff here at State Farm is great. On-boarding, follow up, and general services were top notch. I would recommend them to anyone in the area or moving into SC like we did to use their office. Thanks"
We responded:
"Thank you for your wonderful review, Richard! We’re thrilled to hear that our team made the process smooth and that you felt well taken care of. It means a lot that you’d recommend us, and we truly appreciate your support! - Caitlan"
Ann Galloway
October 31, 2025
5
out of
5
rating by Ann Galloway
"Macy was invaluable in explaining my rental policy in depth and ensuring that I was getting the best coverage for my needs. We also discussed some other insurance options that they offer, which would benefit me."
We responded:
"Thanks so much for your kind review, Ann! I’m so glad Macy was able to walk you through everything clearly and make sure you felt confident with your coverage. We really appreciate you sharing your experience! - Caitlan"
Saul Byrd
October 29, 2025
5
out of
5
rating by Saul Byrd
"My bill had became pricey and I talked to Caitlin about it and she was able to get it lowered for me.Thanks a million Caitlin."
We responded:
"Thanks so much for your kind words, Saul! I’m so glad I could help and make things easier for you. I really appreciate you taking the time to share your experience—it means a lot! - Caitlan"
GERARD NORTON
October 28, 2025
5
out of
5
rating by GERARD NORTON
"Very nice and patient 👌 A1 service."
We responded:
"Thank you for your feedback, Gerard! We're so glad to hear that you had a positive insurance experience! - Caitlan "
Elizabeth Morrison
October 24, 2025
5
out of
5
rating by Elizabeth Morrison
"Maycee is always so helpful in explaining and keeping me updated on renewals and willing to always answer any questions I have."
We responded:
"Elizabeth, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! Call us anytime. - Caitlan "
Micayla Leo
October 21, 2025
5
out of
5
rating by Micayla Leo
"I always get taken care of with them and have not had any issues what so ever. Maycee is usually who I talk to when I call and she always nice and pleasant. I would recommend to anyone!"
We responded:
"Thank you for the great feedback, Micayla! We’re happy to hear Maycee has taken good care of you and made every interaction a pleasant one. We truly appreciate your recommendation and your continued support. - Caitlan "
Andy S
October 19, 2025
5
out of
5
rating by Andy S
"Great experience working with Madison. Thanks!"
We responded:
"Thank you for the kind words, Andy! We’re glad to hear you had a great experience working with Madison. We appreciate your support! - Caitlan "
Trenton De Leon
October 16, 2025
5
out of
5
rating by Trenton De Leon
"Madison Winter has been a pleasure to work with and provides a great customer service experience. I enjoy working with this group and agents like Madison is why I continue to do business with State Farm. Thanks Madison!"
We responded:
"Thank you for your kind words, Trenton! I’m so glad to hear Madison has provided such a great experience. Our team works hard to deliver excellent service, and feedback like yours means a lot. We truly appreciate your continued business and support! - Caitlan "